Last updated: 1 October 2026<\/strong><\/p>\r\n These Terms & Conditions (\u201cTerms\u201d) govern the purchase and provision of services offered under the name Naya Healing<\/strong>, including individual sessions, wellbeing sessions, personal-development sessions, consultations, programmes, packages and related services (collectively, the \u201cServices\u201d).<\/p>\r\n Please read these Terms carefully before purchasing, booking or using any Service.<\/p>\r\n By placing an order, making a booking, paying for a Service or otherwise using a Service, you agree to these Terms.<\/p>\r\n Nothing in these Terms excludes, restricts or overrides any right, remedy, liability, protection or obligation that cannot lawfully be excluded or restricted.<\/p>\r\n Naya Healing<\/strong> is the trading name of an independent sole-trader business established in the United Kingdom.<\/p>\r\n For contractual purposes, references to \u201cNaya Healing\u201d, \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d<\/strong> mean the sole trader operating under the Naya Healing trading name.<\/p>\r\n Trading name:<\/strong> Naya Healing Naya Healing is a trading name and is not a separate legal entity from the sole trader operating it.<\/p>\r\n The above information is provided to the extent required by applicable law.<\/p>\r\n Naya Healing provides wellbeing, personal-development, emotional-support and related services as specifically described on the relevant Service page, booking page or written agreement.<\/p>\r\n The precise nature, duration, format, price and method of delivery of each Service will be described at the time of booking.<\/p>\r\n Unless expressly stated otherwise in writing, the Services are intended to support wellbeing, self-awareness, emotional exploration, personal development and related non-clinical objectives.<\/p>\r\n Naya Healing is not a medical practice and does not provide medical care, medical treatment, psychiatric care, clinical psychology, diagnosis or emergency healthcare.<\/strong><\/p>\r\n Unless expressly stated otherwise in writing, the practitioner operating Naya Healing does not represent the Services as medical, psychiatric, psychological or other regulated healthcare.<\/p>\r\n Nothing in the Services constitutes a diagnosis or medical assessment.<\/p>\r\n The Services are not a substitute for examination, diagnosis or treatment by a suitably qualified and appropriately regulated healthcare professional.<\/p>\r\n Clients remain responsible for obtaining appropriate medical, psychiatric, psychological or other professional assistance where required.<\/p>\r\n Naya Healing does not instruct Clients to discontinue prescribed medication, medical treatment or professional care.<\/p>\r\n Naya Healing may accept Clients located in the United Kingdom or other jurisdictions where Naya Healing reasonably determines that the relevant Service may lawfully and appropriately be provided.<\/p>\r\n Naya Healing does not represent that every Service is available in every country.<\/p>\r\n The availability of a Service may depend upon:<\/p>\r\n applicable laws and regulations;<\/p>\r\n<\/li>\r\n professional or licensing requirements;<\/p>\r\n<\/li>\r\n the Client’s age;<\/p>\r\n<\/li>\r\n safeguarding requirements;<\/p>\r\n<\/li>\r\n tax requirements;<\/p>\r\n<\/li>\r\n sanctions and export-control considerations;<\/p>\r\n<\/li>\r\n insurance requirements;<\/p>\r\n<\/li>\r\n local restrictions on remote services;<\/p>\r\n<\/li>\r\n the nature of the particular Service; and<\/p>\r\n<\/li>\r\n other circumstances relevant to lawful provision.<\/p>\r\n<\/li>\r\n<\/ul>\r\n Naya Healing may refuse, suspend or discontinue a booking where it reasonably considers that provision of the Service could create material legal, regulatory, professional, safeguarding, insurance or other compliance concerns.<\/p>\r\n No refusal under this clause is intended to affect any mandatory statutory right.<\/p>\r\n For an online Service, the Client must provide accurate information concerning the country in which the Client will physically be located when receiving the Service.<\/p>\r\n The Client is responsible for informing Naya Healing if their physical location changes.<\/p>\r\n The Client represents that, to the best of their knowledge, receiving the relevant Service while physically located in that jurisdiction is lawful.<\/p>\r\n Naya Healing may rely on information supplied by the Client concerning their location.<\/p>\r\n Where Naya Healing reasonably believes that provision of the Service may be unlawful, professionally restricted or otherwise inappropriate in the relevant jurisdiction, Naya Healing may decline or discontinue the Service.<\/p>\r\n Naya Healing does not promise or guarantee any particular emotional, psychological, physical, relational, professional, financial or other outcome.<\/p>\r\n Individual experiences and outcomes vary.<\/p>\r\n Descriptions of possible benefits, experiences or outcomes appearing on the Website or elsewhere are illustrative only and are not guarantees.<\/p>\r\n The Client remains responsible for their own decisions, actions and choices.<\/p>\r\n The Services are not emergency services and are not designed to provide continuous monitoring, crisis intervention or emergency response.<\/p>\r\n If you are experiencing an immediate medical or psychological emergency, believe that you or another person is at immediate risk of serious harm, or require urgent professional assistance, you must contact an appropriate emergency service or qualified professional in your location.<\/p>\r\n Naya Healing must not be relied upon as an emergency-response service.<\/p>\r\n Emails, messages and other communications outside scheduled appointments may not be monitored continuously and must not be used for emergencies.<\/p>\r\n Naya Healing does not provide continuous supervision or monitoring between sessions.<\/p>\r\n Services may be offered to adults and, where expressly stated, teenagers or children.<\/p>\r\n The relevant Service page may specify age restrictions or additional consent requirements.<\/p>\r\n Naya Healing may decline to provide a Service where age, consent, safeguarding, professional, legal or other circumstances make the arrangement unsuitable.<\/p>\r\n Where a Client is under 18, Naya Healing may require consent, involvement or authorisation from a parent, legal guardian or other person having lawful authority to arrange the Service.<\/p>\r\n The person arranging the Service on behalf of a minor confirms that they have the necessary legal authority.<\/p>\r\n Naya Healing may request reasonable evidence of such authority.<\/p>\r\n Where required by applicable law, the parent, guardian or authorised adult will be treated as the contracting party and will remain responsible for payment and compliance with these Terms.<\/p>\r\n Confidentiality for minors may be subject to safeguarding duties, legal requirements and the age and circumstances of the Client.<\/p>\r\n Naya Healing does not guarantee that information disclosed by a minor will remain confidential where disclosure is legally required, necessary to address a serious safeguarding concern, reasonably necessary to protect a person from serious harm, required by a competent authority or otherwise permitted by law.<\/p>\r\n Where reasonably practicable and lawful, relevant confidentiality limitations will be explained to the Client and\/or authorised adult.<\/p>\r\n Naya Healing may decline to provide Services to a minor located outside the United Kingdom where local legal, licensing, safeguarding or professional requirements make the arrangement uncertain or unsuitable.<\/p>\r\n A contract is formed when:<\/p>\r\n you submit a booking or order;<\/p>\r\n<\/li>\r\n payment is successfully authorised or received; and<\/p>\r\n<\/li>\r\n Naya Healing accepts or confirms the booking or order.<\/p>\r\n<\/li>\r\n<\/ol>\r\n The contract consists of:<\/p>\r\n these Terms;<\/p>\r\n<\/li>\r\n the applicable Service description;<\/p>\r\n<\/li>\r\n the applicable booking or order confirmation;<\/p>\r\n<\/li>\r\n any applicable cancellation or package terms; and<\/p>\r\n<\/li>\r\n any additional written terms expressly incorporated into the transaction.<\/p>\r\n<\/li>\r\n<\/ul>\r\n Where a separate written agreement is entered into between Naya Healing and a Client, that agreement prevails over these general Terms to the extent of any inconsistency.<\/p>\r\n Prices may be displayed in GBP, EUR, USD, CHF or another currency stated at checkout.<\/p>\r\n The applicable price is the price clearly displayed immediately before completion of the transaction.<\/p>\r\n Currency conversion by a bank, card issuer or payment provider is outside Naya Healing’s control.<\/p>\r\n Banks and payment providers may apply their own exchange rates or fees.<\/p>\r\n Taxes, VAT and similar charges will be handled in accordance with the rules applicable to the relevant transaction.<\/p>\r\n Where a price is legally required to include applicable taxes, the displayed price will be treated accordingly.<\/p>\r\n Where tax is required to be added at checkout, this will be stated before payment is completed.<\/p>\r\n Nothing in these Terms determines the tax treatment of a transaction where mandatory tax law provides otherwise.<\/p>\r\n Payment must be made using an accepted payment method.<\/p>\r\n By submitting payment details, you authorise the applicable payment provider to process the amount shown at checkout.<\/p>\r\n Naya Healing may use third-party payment processors and does not ordinarily receive or retain full payment-card credentials.<\/p>\r\n You must not initiate a fraudulent, knowingly false or abusive payment dispute or chargeback.<\/p>\r\n This does not restrict your right to dispute an unauthorised transaction, fraudulent transaction or other legitimate payment issue.<\/p>\r\n Where a payment dispute arises, Clients are encouraged to contact Naya Healing first so that the matter can be investigated and, where appropriate, resolved.<\/p>\r\n A session is considered delivered when the agreed appointment takes place.<\/p>\r\n The Client is responsible for attending at the agreed time.<\/p>\r\n For online Services, the Client is responsible for:<\/p>\r\n an appropriate device;<\/p>\r\n<\/li>\r\n a sufficiently reliable internet connection;<\/p>\r\n<\/li>\r\n any required software;<\/p>\r\n<\/li>\r\n an appropriate private environment; and<\/p>\r\n<\/li>\r\n any equipment reasonably required for the Service.<\/p>\r\n<\/li>\r\n<\/ul>\r\n Technical problems arising solely from the Client’s equipment, connection, software or environment do not automatically create a right to a refund or replacement session.<\/p>\r\n Naya Healing may exercise reasonable discretion in exceptional circumstances.<\/p>\r\n Unless a different cancellation period is stated for a particular Service:<\/p>\r\n cancellation or rescheduling with at least 48 hours’ notice<\/strong> will normally permit rescheduling;<\/p>\r\n<\/li>\r\n cancellation with less than 48 hours’ notice may result in the appointment being treated as used;<\/p>\r\n<\/li>\r\n non-attendance may result in the appointment being treated as used; and<\/p>\r\n<\/li>\r\n lateness does not automatically extend the scheduled appointment.<\/p>\r\n<\/li>\r\n<\/ul>\r\n Naya Healing may exercise reasonable discretion in exceptional circumstances.<\/p>\r\n This clause does not override any mandatory statutory cancellation, withdrawal, refund or consumer rights.<\/p>\r\n A multi-session package is a bundled commercial offer comprising the number of sessions stated on the relevant Service page.<\/p>\r\n For example:<\/p>\r\n 4-session package: \u20ac265<\/strong> The package price is a bundled price and is not necessarily calculated by multiplying a discounted per-session price.<\/p>\r\n Where a refund is legally required or otherwise granted after one or more sessions have been provided, the standard individual-session price applicable at the time of purchase may be used to determine the value of Services already supplied, to the extent permitted by applicable law.<\/p>\r\n For the example above:<\/p>\r\n 1 session supplied: \u20ac70<\/p>\r\n<\/li>\r\n 2 sessions supplied: \u20ac140<\/p>\r\n<\/li>\r\n 3 sessions supplied: \u20ac210<\/p>\r\n<\/li>\r\n 4 sessions supplied: \u20ac280<\/p>\r\n<\/li>\r\n<\/ul>\r\n The actual refund calculation remains subject to mandatory applicable law and any statutory consumer rights.<\/p>\r\n Unless otherwise stated on the relevant Service page or booking confirmation, a package must be used within 12 months <\/strong>from the date of purchase.<\/p>\r\n After expiry, unused sessions may expire to the extent permitted by applicable law.<\/p>\r\n Where Naya Healing has materially prevented the Client from using the package, an appropriate extension may be provided.<\/p>\r\n Where applicable law gives a Client a statutory right to cancel or withdraw from a distance contract, nothing in these Terms removes or restricts that right.<\/p>\r\n For qualifying UK distance contracts for services, consumers may have a statutory cancellation period of 14 days. Different rules may apply where the Client expressly requests that performance begins during that period.<\/p>\r\n The precise application of cancellation rights depends upon the nature of the Service, the Client’s legal status, the jurisdiction concerned and the circumstances of the transaction.<\/p>\r\n Where mandatory law gives the Client additional or different rights, those rights remain unaffected.<\/p>\r\n Where applicable law provides a statutory cancellation period, Naya Healing may begin supplying the Service during that period only where the necessary legal conditions for doing so have been satisfied.<\/p>\r\n Where applicable law requires an express request from the Client and\/or acknowledgement concerning the consequences of beginning performance, Naya Healing may obtain that request or acknowledgement at checkout or through another legally appropriate method.<\/p>\r\n Where a Service is cancelled after performance has begun, Naya Healing may, where permitted by applicable law, charge the proportion of the Service supplied before cancellation.<\/p>\r\n Where applicable law provides that the cancellation right is lost after full performance following the required express request and acknowledgement, Naya Healing may rely upon that provision.<\/p>\r\n Where a refund is legally due, Naya Healing will process it within the period required by applicable law.<\/p>\r\n Refunds will normally be made using the original payment method.<\/p>\r\n Where legally permitted, Naya Healing may deduct amounts attributable to Services already supplied.<\/p>\r\n For partially used packages, the calculation described in Section 14 may be applied to the extent permitted by applicable law.<\/p>\r\n Refunds will normally be made in the currency of the original transaction.<\/p>\r\n Naya Healing is not responsible for foreign-exchange losses or fees imposed by a bank, card issuer or payment provider after the original transaction.<\/p>\r\n After any applicable statutory cancellation period, Naya Healing may, at its reasonable discretion, agree to terminate a package and refund an unused portion where serious and unexpected circumstances make continued use unreasonable.<\/p>\r\n Examples may include:<\/p>\r\n death of the Client;<\/p>\r\n<\/li>\r\n death of a close family member;<\/p>\r\n<\/li>\r\n serious illness;<\/p>\r\n<\/li>\r\n hospitalisation;<\/p>\r\n<\/li>\r\n serious accident; or<\/p>\r\n<\/li>\r\n another significant and unforeseeable circumstance preventing reasonable use.<\/p>\r\n<\/li>\r\n<\/ul>\r\n Reasonable supporting evidence may be requested.<\/p>\r\n Naya Healing may instead offer:<\/p>\r\n rescheduling;<\/p>\r\n<\/li>\r\n an extension;<\/p>\r\n<\/li>\r\n an alternative arrangement; or<\/p>\r\n<\/li>\r\n a partial refund.<\/p>\r\n<\/li>\r\n<\/ul>\r\n This is a discretionary contractual policy and does not determine whether an event constitutes force majeure under applicable law.<\/p>\r\n Neither party will be liable for delay or failure to perform an obligation to the extent caused by circumstances genuinely beyond that party’s reasonable control and recognised as force majeure under applicable law.<\/p>\r\n Such circumstances may include:<\/p>\r\n natural disasters;<\/p>\r\n<\/li>\r\n war;<\/p>\r\n<\/li>\r\n terrorism;<\/p>\r\n<\/li>\r\n civil disorder;<\/p>\r\n<\/li>\r\n government restrictions;<\/p>\r\n<\/li>\r\n widespread telecommunications failures;<\/p>\r\n<\/li>\r\n power failures;<\/p>\r\n<\/li>\r\n serious illness or incapacity of the practitioner;<\/p>\r\n<\/li>\r\n death or serious emergency affecting the practitioner;<\/p>\r\n<\/li>\r\n failures of essential third-party infrastructure; and<\/p>\r\n<\/li>\r\n other genuinely unforeseeable circumstances beyond reasonable control.<\/p>\r\n<\/li>\r\n<\/ul>\r\n Where reasonably possible, Naya Healing may offer a replacement appointment.<\/p>\r\n Where performance becomes permanently impossible, the parties’ rights will be determined by applicable law.<\/p>\r\n The practitioner may reasonably determine that a particular exercise, subject, technique, session or Service is unsuitable in the circumstances.<\/p>\r\n Naya Healing may therefore modify, pause, refuse or terminate a Service where reasonably necessary.<\/p>\r\n Reasons may include:<\/p>\r\n safety concerns;<\/p>\r\n<\/li>\r\n safeguarding concerns;<\/p>\r\n<\/li>\r\n lack of required consent;<\/p>\r\n<\/li>\r\n inappropriate or abusive behaviour;<\/p>\r\n<\/li>\r\n suspected unlawful use of the Service;<\/p>\r\n<\/li>\r\n material misrepresentation by the Client;<\/p>\r\n<\/li>\r\n inability to provide the Service lawfully;<\/p>\r\n<\/li>\r\n professional or regulatory concerns;<\/p>\r\n<\/li>\r\n repeated disruption; or<\/p>\r\n<\/li>\r\n circumstances making continued provision inappropriate.<\/p>\r\n<\/li>\r\n<\/ul>\r\n Where reasonably practicable, Naya Healing will explain the relevant reason.<\/p>\r\n This discretion does not permit Naya Healing to avoid mandatory legal obligations.<\/p>\r\n The Client agrees to:<\/p>\r\n provide accurate information reasonably relevant to the Service;<\/p>\r\n<\/li>\r\n disclose information reasonably necessary for safe and appropriate provision;<\/p>\r\n<\/li>\r\n attend appointments on time;<\/p>\r\n<\/li>\r\n behave respectfully;<\/p>\r\n<\/li>\r\n comply with reasonable Service-related instructions;<\/p>\r\n<\/li>\r\n use the Website and Services lawfully;<\/p>\r\n<\/li>\r\n respect the privacy of other participants;<\/p>\r\n<\/li>\r\n maintain appropriate security of their own accounts and devices; and<\/p>\r\n<\/li>\r\n seek appropriate professional or emergency assistance where necessary.<\/p>\r\n<\/li>\r\n<\/ul>\r\n Naya Healing will treat information disclosed during Services as confidential, subject to:<\/p>\r\n applicable law;<\/p>\r\n<\/li>\r\n legal obligations;<\/p>\r\n<\/li>\r\n safeguarding requirements;<\/p>\r\n<\/li>\r\n lawful orders or requests from competent authorities;<\/p>\r\n<\/li>\r\n serious and imminent risks of harm;<\/p>\r\n<\/li>\r\n establishment, exercise or defence of legal rights;<\/p>\r\n<\/li>\r\n legitimate professional or insurance requirements; and<\/p>\r\n<\/li>\r\n other circumstances where disclosure is authorised or required by law.<\/p>\r\n<\/li>\r\n<\/ul>\r\n No guarantee is given that electronic communications or online sessions can be completely secure.<\/p>\r\n Further information concerning personal-data processing is provided in the Privacy Policy.<\/p>\r\n Personal data will be processed in accordance with Naya Healing’s Privacy Policy and applicable data-protection law.<\/p>\r\n Depending on the circumstances, this may include the UK GDPR, the Data Protection Act 2018 and, where applicable, the EU\/EEA GDPR or other applicable data-protection legislation.<\/p>\r\n Where Naya Healing processes personal data of individuals in jurisdictions outside the United Kingdom, the applicability of local data-protection law will be assessed according to the relevant circumstances.<\/p>\r\n The Privacy Policy explains, among other matters:<\/p>\r\n categories of personal data processed;<\/p>\r\n<\/li>\r\n purposes of processing;<\/p>\r\n<\/li>\r\n legal bases;<\/p>\r\n<\/li>\r\n retention;<\/p>\r\n<\/li>\r\n recipients and processors;<\/p>\r\n<\/li>\r\n international transfers;<\/p>\r\n<\/li>\r\n data-subject rights; and<\/p>\r\n<\/li>\r\n contact information concerning privacy.<\/p>\r\n<\/li>\r\n<\/ul>\r\n Clients must not record, reproduce, publish, distribute or commercially exploit sessions without Naya Healing’s prior express permission.<\/p>\r\n Where Naya Healing wishes to record a session, appropriate consent will be obtained where required.<\/p>\r\n Unless otherwise stated, materials supplied by Naya Healing remain the intellectual property of Naya Healing or its licensors.<\/p>\r\n This may include:<\/p>\r\n written materials;<\/p>\r\n<\/li>\r\n worksheets;<\/p>\r\n<\/li>\r\n exercises;<\/p>\r\n<\/li>\r\n frameworks;<\/p>\r\n<\/li>\r\n recordings;<\/p>\r\n<\/li>\r\n Website content;<\/p>\r\n<\/li>\r\n branding;<\/p>\r\n<\/li>\r\n graphics;<\/p>\r\n<\/li>\r\n original methodologies; and<\/p>\r\n<\/li>\r\n other proprietary materials.<\/p>\r\n<\/li>\r\n<\/ul>\r\n Clients receive a limited, personal, non-exclusive and non-transferable right to use materials supplied as part of the Services for personal use.<\/p>\r\n Without prior written permission, Clients must not:<\/p>\r\n reproduce materials commercially;<\/p>\r\n<\/li>\r\n publish or distribute them;<\/p>\r\n<\/li>\r\n resell them;<\/p>\r\n<\/li>\r\n sublicense them;<\/p>\r\n<\/li>\r\n represent them as their own;<\/p>\r\n<\/li>\r\n use them to create competing commercial products or services; or<\/p>\r\n<\/li>\r\n upload them to public or commercial repositories.<\/p>\r\n<\/li>\r\n<\/ul>\r\n Nothing in this section restricts rights that cannot lawfully be restricted.<\/p>\r\n Naya Healing may use third-party providers including payment processors, scheduling systems, video-conferencing platforms, email providers, hosting providers and other technology providers.<\/p>\r\n Naya Healing is not responsible for a third-party failure to the extent that the relevant failure is genuinely outside Naya Healing’s reasonable control and applicable law does not impose liability upon Naya Healing.<\/p>\r\n Where reasonably possible, Naya Healing may reschedule or provide a reasonable alternative.<\/p>\r\n Third-party services may have their own terms and privacy policies.<\/p>\r\n Naya Healing aims to maintain the Website in a reasonably secure and functional condition but does not guarantee uninterrupted availability.<\/p>\r\n The Website may be unavailable because of maintenance, updates, security incidents, technical failures or circumstances outside reasonable control.<\/p>\r\n Naya Healing does not restrict a Client’s lawful right to express an opinion, make a lawful complaint or provide a lawful review.<\/p>\r\n However, Clients must not use the Website, Services or communications with Naya Healing to:<\/p>\r\n threaten violence or harm;<\/p>\r\n<\/li>\r\n harass, stalk or intimidate;<\/p>\r\n<\/li>\r\n impersonate Naya Healing or another person;<\/p>\r\n<\/li>\r\n publish or disclose confidential personal information without lawful authority;<\/p>\r\n<\/li>\r\n deliberately expose another person’s private address, telephone number, financial information or other sensitive personal information;<\/p>\r\n<\/li>\r\n make knowingly false factual allegations for the purpose of causing unlawful harm;<\/p>\r\n<\/li>\r\n unlawfully discriminate against or threaten the practitioner;<\/p>\r\n<\/li>\r\n interfere with the operation of the Website;<\/p>\r\n<\/li>\r\n attempt unauthorised access to systems or accounts;<\/p>\r\n<\/li>\r\n misuse or reproduce proprietary materials;<\/p>\r\n<\/li>\r\n engage in fraud; or<\/p>\r\n<\/li>\r\n use the Services for an unlawful purpose.<\/p>\r\n<\/li>\r\n<\/ul>\r\n Naya Healing may preserve relevant records and take proportionate legal or technical measures where reasonably necessary to protect the business, practitioner, Clients or third parties.<\/p>\r\n Nothing in this section prevents lawful criticism, lawful reporting to regulators or authorities, legitimate complaints, or any other legally protected communication.<\/p>\r\n The Services and information supplied by Naya Healing are intended for the Client who purchases the Service.<\/p>\r\n Unless expressly agreed in writing, no third party is entitled to rely upon any statement, recommendation, material or communication provided as part of the Services.<\/p>\r\n A Client must not represent to another person that Naya Healing has provided medical, legal, financial, psychiatric, psychological or other regulated professional advice unless that representation is expressly accurate and authorised.<\/p>\r\n Nothing in these Terms excludes or limits liability where doing so would be unlawful.<\/p>\r\n In particular, nothing excludes or limits liability for:<\/p>\r\n death or personal injury caused by negligence where such liability cannot lawfully be excluded;<\/p>\r\n<\/li>\r\n fraud or fraudulent misrepresentation;<\/p>\r\n<\/li>\r\n breach of statutory rights or obligations that cannot lawfully be excluded;<\/p>\r\n<\/li>\r\n liability that cannot lawfully be limited; or<\/p>\r\n<\/li>\r\n any other liability which applicable law prohibits from being excluded or restricted.<\/p>\r\n<\/li>\r\n<\/ul>\r\n Subject to mandatory law, Naya Healing will not be liable for indirect or consequential loss, loss of profit, loss of revenue, loss of business opportunity, loss of goodwill, loss of anticipated savings or similar economic loss, to the extent such exclusion is lawful.<\/p>\r\n Subject to mandatory law, Naya Healing’s aggregate contractual liability arising from a particular Service will not exceed the amount actually paid for that Service.<\/p>\r\n This limitation does not apply where applicable law prohibits the limitation.<\/p>\r\n Nothing in this section removes any statutory remedy available to a consumer.<\/p>\r\n Nothing in this section requires a consumer to indemnify Naya Healing for losses caused by Naya Healing’s own negligence, breach of contract or unlawful conduct.<\/p>\r\n To the extent permitted by applicable law, a Client may be responsible for losses reasonably incurred by Naya Healing as a direct result of the Client’s:<\/p>\r\n deliberate unlawful conduct;<\/p>\r\n<\/li>\r\n fraud;<\/p>\r\n<\/li>\r\n deliberate misuse of the Services;<\/p>\r\n<\/li>\r\n material breach of these Terms; or<\/p>\r\n<\/li>\r\n infringement of Naya Healing’s intellectual-property rights.<\/p>\r\n<\/li>\r\n<\/ul>\r\n Complaints should be sent to:<\/p>\r\n Email:<\/strong> naya@nayahealing.me<\/p>\r\n Please provide sufficient information for the matter to be investigated.<\/p>\r\n Naya Healing will consider complaints reasonably and in good faith.<\/p>\r\n Nothing in this complaints procedure prevents a Client from exercising any statutory right, contacting a competent regulator or pursuing another lawful remedy.<\/p>\r\n Naya Healing intends the contractual relationship to be governed by English law as set out below.<\/p>\r\n However, where a Client qualifies as a consumer and mandatory consumer protection law in the Client’s jurisdiction applies to the transaction, those mandatory rights may continue to apply.<\/p>\r\n Nothing in these Terms is intended to deprive a consumer of mandatory rights that cannot lawfully be excluded by contract.<\/p>\r\n The choice of English law therefore does not constitute a representation that English law overrides every mandatory rule of another jurisdiction.<\/p>\r\n Subject to mandatory rules that cannot lawfully be excluded, these Terms and the contractual relationship between Naya Healing and the Client are governed by the law of England and Wales<\/strong>.<\/p>\r\n This choice of law is intended to apply to the maximum extent legally permissible.<\/p>\r\n Where mandatory law requires another law to apply to a particular issue, that mandatory law will apply only to the extent required.<\/p>\r\n Subject to mandatory jurisdictional rights of consumers and any other mandatory law:<\/p>\r\n the courts of England and Wales shall have exclusive jurisdiction over disputes arising from or connected with these Terms or the Services.<\/strong><\/p>\r\n Nothing in this clause prevents a consumer from bringing proceedings in another jurisdiction where mandatory law gives that consumer such a right.<\/p>\r\n If any provision is held to be invalid, unlawful or unenforceable, it will be modified or disapplied only to the minimum extent necessary.<\/p>\r\n The remaining provisions will continue in effect.<\/p>\r\n A failure or delay by Naya Healing to enforce a provision does not constitute a waiver.<\/p>\r\n A waiver of one breach does not constitute a waiver of any subsequent breach.<\/p>\r\n The Client may not transfer a contract or contractual rights without Naya Healing’s prior written consent, except where applicable law permits otherwise.<\/p>\r\n Naya Healing may transfer, restructure or reorganise its business and associated contractual rights where reasonably necessary, provided that mandatory Client rights are not adversely affected.<\/p>\r\n Naya Healing may update these Terms from time to time.<\/p>\r\n Changes will not retrospectively alter rights already acquired under an existing contract unless permitted by law or expressly agreed.<\/p>\r\n The version applicable to a purchase will normally be the version in force when the relevant contract was formed.<\/p>\r\n The current version will be published on the Website with its effective date.<\/p>\r\n Communications concerning bookings, purchases, cancellations and Services may be provided electronically, subject to any mandatory requirements concerning durable media or other forms of communication.<\/p>\r\n Clients are responsible for providing a functioning email address and checking communications concerning their bookings.<\/p>\r\n These Terms, together with:<\/p>\r\n the applicable Service description;<\/p>\r\n<\/li>\r\n booking or order confirmation;<\/p>\r\n<\/li>\r\n applicable package terms;<\/p>\r\n<\/li>\r\n Privacy Policy;<\/p>\r\n<\/li>\r\n Cookie Policy, where applicable; and<\/p>\r\n<\/li>\r\n any additional written agreement expressly incorporated into the transaction,<\/p>\r\n<\/li>\r\n<\/ul>\r\n form the contractual framework governing the relevant Services.<\/p>\r\n Where a specific written agreement conflicts with these Terms, the specific written agreement prevails to the extent of the conflict.<\/p>\r\n Naya Healing<\/strong> Website:<\/strong> https:\/\/nayahealing.me<\/a><\/p>\r\n Last updated:<\/strong> 1 October 2026<\/p>\r\n\n\n Les conditions g\u00e9n\u00e9rales ont \u00e9t\u00e9 mises \u00e0 jour pour la derni\u00e8re fois le 01\/10\/2026<\/i><\/p> Les pr\u00e9sentes conditions g\u00e9n\u00e9rales s\u2019appliquent \u00e0 ce site web et aux transactions li\u00e9es \u00e0 nos produits et services. Vous pouvez \u00eatre li\u00e9s par des contrats suppl\u00e9mentaires en lien avec votre relation avec nous ou \u00e0 tout produit ou service que vous recevez de notre part. Si des dispositions de contrats suppl\u00e9mentaires sont en conflit avec des dispositions des pr\u00e9sentes conditions g\u00e9n\u00e9rales, les dispositions de ces contrats suppl\u00e9mentaires pr\u00e9vaudront.<\/p> En vous inscrivant sur ce site, en y acc\u00e9dant ou en l\u2019utilisant de toute autre mani\u00e8re, vous acceptez par les pr\u00e9sentes d\u2019\u00eatre li\u00e9 par les conditions g\u00e9n\u00e9rales \u00e9nonc\u00e9es ci-dessous. La simple utilisation de ce site web implique la connaissance et l\u2019acceptation des pr\u00e9sentes conditions g\u00e9n\u00e9rales. Dans certains cas particuliers, nous pouvons \u00e9galement vous demander de donner votre accord explicite.<\/p> En utilisant ce site web ou en communiquant avec nous par des moyens \u00e9lectroniques, vous acceptez et reconnaissez que nous pouvons communiquer avec vous par voie \u00e9lectronique sur notre site web ou en vous envoyant un e-mail, et vous acceptez que tous les accords, notifications, publications et autres communications que nous vous fournissons par voie \u00e9lectronique r\u00e9pondent \u00e0 toute exigence l\u00e9gale, y compris mais sans s\u2019y limiter, l\u2019exigence que ces communications soient faites par \u00e9crit.<\/p> Nous ou nos licenci\u00e9s poss\u00e9dons et contr\u00f4lons tous les droits d\u2019auteur et autres droits de propri\u00e9t\u00e9 intellectuelle sur le site web et les donn\u00e9es, informations et autres ressources affich\u00e9es ou accessibles sur le site web.<\/p> 4.1 Tous droits r\u00e9serv\u00e9s<\/p> \u00c0 moins qu\u2019un contenu sp\u00e9cifique n\u2019en d\u00e9cide autrement, aucune licence ni aucun autre droit ne vous est accord\u00e9 en vertu des droits d\u2019auteur, des marques, des brevets ou d\u2019autres droits de propri\u00e9t\u00e9 intellectuelle. Cela signifie que vous n\u2019utiliserez, copierez, reproduirez, ex\u00e9cuterez, afficherez, distribuerez, int\u00e9grerez dans un support \u00e9lectronique, modifierez, r\u00e9tro-ing\u00e9nierez, d\u00e9compilerez, transf\u00e9rerez, t\u00e9l\u00e9chargerez, transmettrez, mon\u00e9tiserez, vendrez, marchandiserez ou commercialiserez aucune des ressources de ce site web sous quelque forme que ce soit, sans notre autorisation \u00e9crite pr\u00e9alable, sauf et uniquement dans la mesure o\u00f9 il en est stipul\u00e9 autrement dans des r\u00e8glements de droit imp\u00e9ratif (tels que le droit de citer).<\/p> Notre site web peut inclure des hyperliens ou d\u2019autres r\u00e9f\u00e9rences aux sites web de tierces parties. Nous ne surveillons ni n\u2019examinons le contenu des sites web de tierces parties qui sont li\u00e9s \u00e0 ce site web. Les produits ou services offerts par d\u2019autres sites web sont soumis aux conditions g\u00e9n\u00e9rales applicables de ces tiers. Les opinions exprim\u00e9es ou les \u00e9l\u00e9ments apparaissant sur ces sites ne sont pas n\u00e9cessairement partag\u00e9s ou approuv\u00e9s par nous.<\/p> Nous ne sommes pas responsables des pratiques de confidentialit\u00e9 ou du contenu de ces sites. Vous assumez tous les risques li\u00e9s \u00e0 l\u2019utilisation de ces sites web et de tout services de tierce parties. Nous n\u2019accepterons aucune responsabilit\u00e9 pour toute perte ou dommage, quelle qu\u2019en soit la cause, r\u00e9sultant de la divulgation de vos informations personnelles \u00e0 des tiers.<\/p> En visitant notre site web, vous acceptez de l\u2019utiliser uniquement aux fins pr\u00e9vues et autoris\u00e9es par les pr\u00e9sentes conditions g\u00e9n\u00e9rales, par tout contrat suppl\u00e9mentaire conclu avec nous, et par les lois et r\u00e8glements applicables, ainsi que par les pratiques en ligne et les directives industrielles g\u00e9n\u00e9ralement accept\u00e9es. Vous ne devez pas utiliser notre site web ou nos services pour utiliser, publier ou distribuer tout \u00e9l\u00e9ment qui consiste en (ou est li\u00e9 \u00e0) un logiciel malveillant\u00a0; utiliser les donn\u00e9es collect\u00e9es sur notre site web pour toute activit\u00e9 de marketing direct, ou mener toute activit\u00e9 de collecte de donn\u00e9es syst\u00e9matique ou automatis\u00e9e sur ou en relation avec notre site web.<\/p> Il est strictement interdit de s\u2019engager dans toute activit\u00e9 qui cause, ou pourrait causer, des dommages au site web ou qui interf\u00e8re avec la performance, la disponibilit\u00e9 ou l\u2019accessibilit\u00e9 du site web.<\/p> 7.1 Droit de r\u00e9tractation<\/p> Vous avez le droit de r\u00e9silier ce contrat dans les 14 jours sans donner de raison.<\/p> Le d\u00e9lai de r\u00e9tractation expire apr\u00e8s 14 jours \u00e0 compter du jour de la conclusion du contrat.<\/p> Pour exercer votre droit de r\u00e9tractation, vous devez nous informer de votre d\u00e9cision de vous r\u00e9tracter de ce contrat par une d\u00e9claration sans \u00e9quivoque. \u00c0 cette fin, vous pouvez utiliser la fonction de r\u00e9tractation disponible<\/a>. Vous \u00eates toutefois libre d\u2019exprimer votre intention de vous r\u00e9tracter du contrat en faisant une d\u00e9claration sans \u00e9quivoque de toute autre mani\u00e8re appropri\u00e9e.<\/p> Vous pouvez \u00e9galement envoyer toute autre d\u00e9claration sans \u00e9quivoque sur notre site web<\/a>.<\/p> Nous vous communiquerons sans d\u00e9lai un accus\u00e9 de r\u00e9ception de cette r\u00e9tractation sur un support durable (par exemple par e-mail).<\/p> Pour respecter le d\u00e9lai de r\u00e9tractation, il vous suffit d\u2019envoyer votre communication concernant l\u2019exercice de votre droit de r\u00e9tractation avant l\u2019expiration du d\u00e9lai de r\u00e9tractation.<\/p> 7.2 Effets de la r\u00e9tractation<\/p> Si vous r\u00e9siliez le pr\u00e9sent contrat, nous vous rembourserons tous les paiements re\u00e7us de votre part, y compris les frais de livraison (\u00e0 l\u2019exception des frais suppl\u00e9mentaires r\u00e9sultant de votre choix d\u2019un type de livraison autre que le type de livraison standard le moins cher que nous proposons), sans retard injustifi\u00e9 et en tout cas au plus tard dans les 14 jours \u00e0 compter du jour o\u00f9 nous sommes inform\u00e9s de votre d\u00e9cision de r\u00e9silier le pr\u00e9sent contrat. Nous effectuerons ce remboursement en utilisant le m\u00eame moyen de paiement que celui que vous avez utilis\u00e9 pour la transaction initiale, \u00e0 moins que vous n\u2019en ayez express\u00e9ment convenu autrement\u00a0; en tout \u00e9tat de cause, vous n\u2019aurez pas \u00e0 supporter de frais du fait de ce remboursement.<\/p> Si vous avez demand\u00e9 \u00e0 commencer l\u2019ex\u00e9cution des services pendant la p\u00e9riode de r\u00e9tractation, vous devrez nous verser un montant proportionnel \u00e0 ce qui a \u00e9t\u00e9 fourni jusqu\u2019\u00e0 ce que vous nous ayez communiqu\u00e9 votre r\u00e9tractation du pr\u00e9sent contrat, par rapport \u00e0 la couverture totale du contrat.<\/p> Veuillez noter qu\u2019il existe certaines exceptions l\u00e9gales au droit de r\u00e9tractation, et que certains \u00e9l\u00e9ments ne peuvent donc pas \u00eatre retourn\u00e9s ou \u00e9chang\u00e9s. Nous vous ferons savoir si cela s\u2019applique \u00e0 votre cas particulier.<\/p> N\u2019envoyez aucune id\u00e9e, invention, \u0153uvre d\u2019auteur ou autre information pouvant \u00eatre consid\u00e9r\u00e9e comme votre propre propri\u00e9t\u00e9 intellectuelle que vous souhaiteriez nous pr\u00e9senter, sauf si nous avons pr\u00e9alablement sign\u00e9 un accord concernant la propri\u00e9t\u00e9 intellectuelle ou un accord de non-divulgation. Si vous nous le divulguez en l\u2019absence d\u2019un tel accord \u00e9crit, vous nous accordez une licence mondiale, irr\u00e9vocable, non exclusive et libre de redevance pour utiliser, reproduire, stocker, adapter, publier, traduire et distribuer votre contenu sur tout support existant ou futur.<\/p> Nous pouvons, \u00e0 notre seule discr\u00e9tion, \u00e0 tout moment modifier ou interrompre l\u2019acc\u00e8s, temporairement ou de fa\u00e7on permanente, au site web ou \u00e0 tout service qui s\u2019y trouve. Vous acceptez que nous ne soyons pas responsables envers vous ou une tierce partie de toute modification, suspension ou interruption de votre acc\u00e8s ou utilisation du site web ou de tout contenu que vous avez pu partager sur le site web. Vous n\u2019aurez droit \u00e0 aucune compensation ou autre paiement, m\u00eame si certaines fonctionnalit\u00e9s, certains r\u00e9glages et\/ou tout contenu auquel vous avez contribu\u00e9 ou sur lequel vous vous \u00eates appuy\u00e9 sont d\u00e9finitivement perdus. Vous ne devez pas contourner ou d\u00e9tourner, ou tenter de contourner ou de d\u00e9tourner, les mesures de restriction d\u2019acc\u00e8s \u00e0 notre site web.<\/p> Rien dans cette section ne limitera ou n\u2019exclura une garantie implicite de la loi qu\u2019il serait ill\u00e9gal de limiter ou d\u2019exclure. Ce site web et tout son contenu sont fournis \u00ab\u00a0en l\u2019\u00e9tat\u00a0\u00bb et \u00ab\u00a0selon disponibilit\u00e9\u00a0\u00bb et peuvent contenir des inexactitudes ou des erreurs typographiques. Nous d\u00e9clinons express\u00e9ment toute garantie de quelque nature que ce soit, expresse ou implicite, quant \u00e0 la disponibilit\u00e9, l\u2019exactitude ou l\u2019exhaustivit\u00e9 du contenu. Nous ne garantissons pas ceci\u00a0:<\/p> Rien sur ce site web ne constitue ou n\u2019est cens\u00e9 constituer un conseil juridique, financier ou m\u00e9dical de quelque nature que ce soit. Si vous avez besoin de conseils, vous devriez consulter un professionnel appropri\u00e9.<\/p> Les dispositions suivantes de la pr\u00e9sente section s\u2019appliqueront dans la mesure maximale permise par le droit applicable et ne limiteront ni n\u2019excluront notre responsabilit\u00e9 en ce qui concerne toute question pour laquelle il serait ill\u00e9gal ou illicite pour nous de limiter ou d\u2019exclure notre responsabilit\u00e9. En aucun cas nous ne serons responsables des dommages directs ou indirects (y compris les dommages pour perte de profits ou de revenus, la perte ou la corruption de donn\u00e9es, de logiciels ou de bases de donn\u00e9es, ou la perte ou l\u2019endommagement de biens ou de donn\u00e9es) subis par vous ou par une tierce partie, r\u00e9sultant de votre acc\u00e8s \u00e0 notre site web ou de son utilisation.<\/p> Sauf dans la mesure o\u00f9 tout contrat suppl\u00e9mentaire stipule express\u00e9ment le contraire, notre responsabilit\u00e9 maximale envers vous pour tout dommage d\u00e9coulant de ou li\u00e9 au site web ou \u00e0 tout produit et service commercialis\u00e9 ou vendu par le biais du site web, quelle que soit la forme de l\u2019action en justice qui impose la responsabilit\u00e9 (qu\u2019elle soit contractuelle, d\u2019\u00e9quit\u00e9, de n\u00e9gligence, de conduite intentionnelle, d\u00e9lictuelle ou autre) sera limit\u00e9e au prix total que vous nous avez pay\u00e9 pour acheter ces produits ou services ou utiliser le site web. Cette limite s\u2019appliquera globalement \u00e0 toutes vos r\u00e9clamations, actions et causes d\u2019action de toute nature et de tout type.<\/p> Pour acc\u00e9der \u00e0 notre site web et\/ou \u00e0 nos services, il peut vous \u00eatre demand\u00e9 de fournir certaines informations vous concernant dans le cadre de la proc\u00e9dure d\u2019inscription. Vous acceptez que toutes les informations que vous fournissez soient toujours exactes, correctes et \u00e0 jour.<\/p> Nous avons \u00e9labor\u00e9 une politique pour r\u00e9pondre \u00e0 toutes vos pr\u00e9occupations en mati\u00e8re de protection de la vie priv\u00e9e. Pour plus d\u2019informations, veuillez consulter notre d\u00e9claration de confidentialit\u00e9<\/a> et notre politique de cookies<\/a>.<\/p> L\u2019acc\u00e8s au site web \u00e0 partir de territoires ou de pays o\u00f9 le contenu ou l\u2019achat des produits ou services vendus sur le site web est ill\u00e9gal est interdit. Vous ne pouvez pas utiliser ce site web en violation des lois et r\u00e8glements d\u2019exportation de Royaume-Uni.<\/p> Vous ne pouvez c\u00e9der, transf\u00e9rer ou sous-traiter aucun de vos droits et\/ou obligations en vertu des pr\u00e9sentes conditions g\u00e9n\u00e9rales, en tout ou en partie, \u00e0 une tierce partie sans notre consentement \u00e9crit pr\u00e9alable. Toute cession pr\u00e9sum\u00e9e en violation de la pr\u00e9sente section sera nulle et non avenue.<\/p> Sans pr\u00e9judice de nos autres droits en vertu des pr\u00e9sentes conditions g\u00e9n\u00e9rales, si vous violez les pr\u00e9sentes conditions g\u00e9n\u00e9rales de quelque mani\u00e8re que ce soit, nous pouvons prendre les mesures que nous jugeons appropri\u00e9es pour traiter la violation, y compris la suspension temporaire ou permanente de votre acc\u00e8s au site web, la prise de contact avec votre fournisseur d\u2019acc\u00e8s Internet pour lui demander de bloquer votre acc\u00e8s au site web, et\/ou engager une action en justice contre vous.<\/p> \u00c0 l\u2019exception des obligations de paiement en vertu des pr\u00e9sentes, aucun retard, manquement ou omission par l\u2019une des parties d\u2019ex\u00e9cuter ou d\u2019observer l\u2019une de ses obligations en vertu des pr\u00e9sentes ne sera consid\u00e9r\u00e9 comme une violation des pr\u00e9sentes conditions g\u00e9n\u00e9rales si et aussi longtemps que ce retard, ce manquement ou cette omission r\u00e9sulte d\u2019une cause ind\u00e9pendante de la volont\u00e9 raisonnable de cette partie.<\/p> Vous acceptez de nous indemniser, de nous d\u00e9fendre et de nous tenir \u00e0 l\u2019\u00e9cart de toutes les r\u00e9clamations, responsabilit\u00e9s, dommages, pertes et d\u00e9penses li\u00e9s \u00e0 votre violation des pr\u00e9sentes conditions g\u00e9n\u00e9rales et des lois applicables, y compris les droits de propri\u00e9t\u00e9 intellectuelle et les droits \u00e0 la vie priv\u00e9e. Vous nous rembourserez rapidement les dommages, pertes, co\u00fbts et d\u00e9penses li\u00e9s \u00e0 ces r\u00e9clamations ou en d\u00e9coulant.<\/p> Le fait de ne pas appliquer l\u2019une des dispositions \u00e9nonc\u00e9es dans les pr\u00e9sentes conditions g\u00e9n\u00e9rales et dans tout accord, ou de ne pas exercer une option de r\u00e9siliation, ne doit pas \u00eatre interpr\u00e9t\u00e9 comme une renonciation \u00e0 ces dispositions et n\u2019affecte pas la validit\u00e9 des pr\u00e9sentes conditions g\u00e9n\u00e9rales ou de tout accord ou de toute partie de celui-ci, ni le droit par la suite d\u2019appliquer chacune des dispositions.<\/p> Les pr\u00e9sentes conditions g\u00e9n\u00e9rales seront traduites exclusivement en Anglais. Toutes les notifications et la correspondance seront r\u00e9dig\u00e9s exclusivement dans cette langue.<\/p> Ces conditions g\u00e9n\u00e9rales, ainsi que nos d\u00e9claration de confidentialit\u00e9<\/a> et politique de cookies<\/a>, constituent l\u2019int\u00e9gralit\u00e9 de l\u2019accord entre vous et Naya Healing concernant votre utilisation de ce site web.<\/p> Nous pouvons de temps en temps mettre \u00e0 jour ces conditions g\u00e9n\u00e9rales. Il est de votre devoir de v\u00e9rifier p\u00e9riodiquement les pr\u00e9sentes conditions g\u00e9n\u00e9rales pour voir si elles ont \u00e9t\u00e9 modifi\u00e9es ou mises \u00e0 jour. La date indiqu\u00e9e au d\u00e9but des pr\u00e9sentes conditions g\u00e9n\u00e9rales est la date de r\u00e9vision la plus r\u00e9cente. Les modifications apport\u00e9es aux pr\u00e9sentes conditions g\u00e9n\u00e9rales entreront en vigueur d\u00e8s qu\u2019elles seront publi\u00e9es sur ce site web. Votre utilisation continue de ce site web apr\u00e8s la publication de modifications ou de mises \u00e0 jour sera consid\u00e9r\u00e9e comme une notification de votre acceptation de respecter et d\u2019\u00eatre li\u00e9 par ces conditions g\u00e9n\u00e9rales.<\/p> Les pr\u00e9sentes conditions g\u00e9n\u00e9rales sont r\u00e9gies par les lois de Royaume-Uni. Tout litige relatif aux pr\u00e9sentes conditions g\u00e9n\u00e9rales sera soumis \u00e0 la juridiction des tribunaux de Royaume-Uni. Si une partie ou une disposition des pr\u00e9sentes conditions g\u00e9n\u00e9rales est jug\u00e9e par un tribunal ou une autre autorit\u00e9 comme \u00e9tant invalide et\/ou inapplicable en vertu du droit applicable, cette partie ou disposition sera modifi\u00e9e, supprim\u00e9e et\/ou appliqu\u00e9e dans la plus large mesure possible afin de donner effet \u00e0 l\u2019intention des pr\u00e9sentes conditions g\u00e9n\u00e9rales. Les autres dispositions ne seront pas affect\u00e9es.<\/p> Ce site web est d\u00e9tenu et exploit\u00e9 par Naya Healing.<\/p> Vous pouvez nous contacter au sujet de ces conditions g\u00e9n\u00e9rales par le biais de notre page contact<\/a>.<\/p>
\r\n1. ABOUT NAYA HEALING<\/h1>\r\n
Business structure:<\/strong> Sole trader
Country of establishment:<\/strong> Royaume-Uni
Business email: <\/strong>naya@nayahealing.me
Website:<\/strong> https:\/\/nayahealing.me<\/a><\/p>\r\n
\r\n2. SCOPE AND NATURE OF THE SERVICES<\/h1>\r\n
2.1 No medical or clinical service<\/h2>\r\n
\r\n3. INTERNATIONAL PROVISION OF SERVICES<\/h1>\r\n
\r\n
\r\n4. CLIENT LOCATION AND LAWFUL RECEIPT OF ONLINE SERVICES<\/h1>\r\n
\r\n5. NO GUARANTEE OF RESULTS<\/h1>\r\n
\r\n6. HEALTH, SAFETY AND EMERGENCIES<\/h1>\r\n
\r\n7. ELIGIBILITY<\/h1>\r\n
\r\n8. CHILDREN AND YOUNG PEOPLE<\/h1>\r\n
\r\n9. FORMATION OF THE CONTRACT<\/h1>\r\n
\r\n
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\r\n10. PRICES, CURRENCY AND TAXES<\/h1>\r\n
\r\n11. PAYMENT<\/h1>\r\n
\r\n12. INDIVIDUAL SESSIONS<\/h1>\r\n
\r\n
\r\n13. CANCELLATION AND RESCHEDULING<\/h1>\r\n
\r\n
\r\n14. MULTI-SESSION PACKAGES<\/h1>\r\n
Standard individual-session price: \u20ac70<\/strong><\/p>\r\n\r\n
\r\n15. PACKAGE EXPIRY<\/h1>\r\n
\r\n16. STATUTORY CANCELLATION AND WITHDRAWAL RIGHTS<\/h1>\r\n
\r\n17. REQUEST TO BEGIN SERVICES DURING THE CANCELLATION PERIOD<\/h1>\r\n
\r\n18. REFUNDS<\/h1>\r\n
\r\n19. EXCEPTIONAL CIRCUMSTANCES<\/h1>\r\n
\r\n
\r\n
\r\n20. FORCE MAJEURE<\/h1>\r\n
\r\n
\r\n21. PRACTITIONER DISCRETION AND RIGHT TO REFUSE OR TERMINATE<\/h1>\r\n
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\r\n22. CLIENT RESPONSIBILITIES<\/h1>\r\n
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\r\n23. CONFIDENTIALITY<\/h1>\r\n
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\r\n24. PERSONAL DATA AND PRIVACY<\/h1>\r\n
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\r\n25. RECORDINGS<\/h1>\r\n
\r\n26. INTELLECTUAL PROPERTY<\/h1>\r\n
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\r\n27. THIRD-PARTY TECHNOLOGY AND SERVICES<\/h1>\r\n
\r\n28. WEBSITE AVAILABILITY<\/h1>\r\n
\r\n29. CLIENT CONDUCT, HARASSMENT AND MISUSE<\/h1>\r\n
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\r\n30. THIRD-PARTY CLAIMS AND RELIANCE<\/h1>\r\n
\r\n31. LIABILITY<\/h1>\r\n
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\r\n32. CLIENT RESPONSIBILITY FOR DELIBERATE UNLAWFUL MISUSE<\/h1>\r\n
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\r\n33. COMPLAINTS<\/h1>\r\n
\r\n34. INTERNATIONAL CONSUMER RIGHTS<\/h1>\r\n
\r\n35. GOVERNING LAW<\/h1>\r\n
\r\n36. JURISDICTION<\/h1>\r\n
\r\n37. SEVERABILITY<\/h1>\r\n
\r\n38. NO WAIVER<\/h1>\r\n
\r\n39. ASSIGNMENT<\/h1>\r\n
\r\n40. CHANGES TO THESE TERMS<\/h1>\r\n
\r\n41. ELECTRONIC COMMUNICATIONS<\/h1>\r\n
\r\n42. ENTIRE AGREEMENT<\/h1>\r\n
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\r\n43. CONTACT<\/h1>\r\n
Independent sole-trader business
Royaume-Uni
Business email:<\/strong> naya@nayahealing.me<\/p>\r\n1. Introduction<\/h2>
2. Obligatoire<\/h2>
3. Communication \u00e9lectronique<\/h2>
4. Propri\u00e9t\u00e9 intellectuelle<\/h2>
5. Propri\u00e9t\u00e9 de tierce partie<\/h2>
6. Utilisation responsable<\/h2>
7. Politique de remboursement et de retour<\/h2>
8. Soumission d\u2019id\u00e9e<\/h2>
9. Fin de l\u2019utilisation<\/h2>
10. Garanties et responsabilit\u00e9<\/h2>
\n
11. Confidentialit\u00e9<\/h2>
12. Restrictions \u00e0 l\u2019exportation\u00a0\/\u00a0Conformit\u00e9 juridique<\/h2>
13. Affectation<\/h2>
14. Violation des pr\u00e9sentes conditions g\u00e9n\u00e9rales<\/h2>
15. Force majeure<\/h2>
16. Indemnisation<\/h2>
17. D\u00e9rogation<\/h2>
18. Langue<\/h2>
19. Accord int\u00e9gral<\/h2>
20. Mise \u00e0 jour des pr\u00e9sentes conditions g\u00e9n\u00e9rales<\/h2>
21. Choix de la loi et de la juridiction<\/h2>
22. Information de contact<\/h2>
23. T\u00e9l\u00e9chargement<\/h2>